In event of need to return part or all of an order for warranty work or for any reason, return of part or all of received items cannot occur without GMI approval and a GMI return material authorization form (RMA) or a returned material authorization number. Return of said items MUST occur in original packaging! A purchase order corresponding to a faxed, mailed, or emailed official GMI quotation or pricing proposal constitutes the agreement for/with GMI to provide items quoted and for purchasing entity to receive/accept said items. Cancelled orders, shipped instruments, items delivered, or replacement parts rejected OR returned for any reason other than defective subject to up to fifty percent restocking charge (schedule for restocking charge based on dollar amount of items ordered...ie., <$1000.00 constitutes a 15% restocking charge, orders from $1000.00 to $25,000.00 mandate a 33% restocking charge, custom and 'new-in-the-box' orders and orders over $25,000.00 subject to 50% restocking charge). In event order has shipped you will be responsible for restocking charge and all shipping charges incurred (outbound and return to GMI facility). Return must occur within 14 days of receipt by buyer with accompanying RMA affixed to original packaging. After 14 days item(s) not returnable. Items sent back 'blind' without accompanying RMA will be rejected and will be returned. Items subject to warranty repair or Items sent back in substandard packaging or received damaged will be rejected at GMI. GMI is not responsible for customer packaging negligence or carrier inflicted damage on / for any returned item. Customer will be billed for repair of item(s) damaged during return. Any applicable sales taxes, tariffs, or fees are not included in this pricing and shall be charged in addition to named prices if applicable. ‘Net’ payment terms commence the day the item(s) are delivered